The journey of a thousand miles begins with a single step!
– Lao Tzu
Our Great Benefits
- A Fun and Flexible Work Environment
- A Higher Starting Salary
- Top-Tier Perks Including 12+ Days of Paid Time Off
- Fully Paid Private Medical Insurance
- Educational Support Program
- Flexible Schedules
- Team-building Activities Including Travel and Adventures
- On-Site Cafeteria & Free Parking
- A Team of Motivated, Fun Loving Young People
- Located in One of the Nicest and Safest Area of San Salvador
Customer Experience Specialist
Customer ServiceIf you’ve been waiting for your opportunity to join us in Paradise, now’s your chance! We’re currently hiring and looking for talent to add to our incredible Customer Experience Team. If you think you belong here in Paradise, read on!
If you love the idea of helping happy customers plan their dream adventures, and are looking for something more than just a job – a fun family environment, a career path, and a job that you look forward to every day and want to stay at for the long term, you may have found your home in Paradise! Come feel the Paradise difference.
Job Responsibilities:
- Receive incoming contacts from customers via phone, chat, email, and WhatsApp.
- Match guests with their perfect vacation adventures and make their dreams come true.
- Assist customers with questions and recommendations about our travel adventures.
- Work with our travel partners to confirm reservations and notify guests of the details.
Requirements:
- Advanced English, spoken and written.
- University Degree, or University with at least 2 years of coursework completed.
- A passion for travel and a spirit of adventure. You love to make dreams come true.
Benefits:
- A fast-paced, fun and flexible working environment with enthusiastic team members.
- Engage happy and excited customers every day, helping them to live their dreams.
- Higher starting salary than call centers ($800.00) with uncapped monthly performance bonus.
- Work-Life balance with 40-hour work weeks, 12+ Days of Paid Time off, and flexibility.
- Top-Tier Benefits Including Fully Paid Private Medical Insurance and more.
- Educational Support Program and Flexible Schedules to Accommodate your Needs.
- Team-building activities including travel, adventures, and fun local celebrations.
- Free Parking, On-Site Cafeteria, Travel Benefits, Life Insurance, Local Discounts, Careers.
- Conveniently located in Santa Elena, the nicest and safest area of San Salvador.
More Information About Paradise!
Q: What level of English do you require?
A: Advanced English.
Q: What is the Salary of the position?
A: Starting salary is $800.00 per month, plus uncapped performance bonus. Salary increases with tenure and performance, with growth potential of up to $1100.00 per month plus bonus for top performers.
Q: Are you a call center?
A: No. Like all e-commerce companies, we have a contact center as part of our operation, where we make our customers’ vacation dreams come true. We service our customers by phone, chat, email, and social media. We are NOT an outsource or third-party like a call center – we sell only our own products and services and service to our own customers.
Q: Do you offer Growth Opportunities?
A: Yes. Customer Experience is a great place to become an expert in our products and services while working toward a career pathway in Paradise. We have a variety of other positions within the company, both within Customer Experience, such as Leads, Supervisors, Group Sales, Training and Quality Assurance, and other positions such as Digital Marketing, Social Media, Web Design, Web Development, Computer Programming, IT, Human Resources and Administration.
Q: Is this position remote?
A: No. We are seeking team-oriented, fun and passionate team members who want to thrive, learn and grow in a team environment. Our culture is important to us at Paradise, this isn’t just a job, it’s a family.
Q: Where are you Located?
A: We are conveniently located in Santa Elena, the nicest and safest area of San Salvador.
Hello There!
MarketingWe are really happy that you want to be part of Paradise! For the moment we don’t have opportunities available in our Marketing department but if you are a Full English and Adventure-Loving person you can send us your resume to [email protected] so you can be in our top list for future openings.
Hello There!
Web & ITWe are really happy that you want to be part of Paradise! For the moment we don’t have opportunities available in Web & IT but if you are a Full English and Adventure-Loving person you can send us your resume to [email protected] so you can be in our top list for future openings.
Senior Trainer
Training & DevelopmentIf you’re searching for your place in Paradise, our Senior Trainer vacancy may be the opportunity you’ve been waiting for! We’re on the lookout for an experienced trainer who’s a master at incorporating the concepts of fun and adventure in all the material they create and in every training they conduct. You’ll be in charge of everything training-related within the company, and ultimately, for the growth of the Training and Development Department!
If you take enormous pride in the success of your trainees and gain satisfaction from continuing to develop the skills of your teammates, your the senior trainer we’ve been looking for! Read on to find out more about this exciting opportunity….
What Would You Do?
- You will be in charge of all training activities for Paradise, including working with managers to create, deliver and standardize training programs and eLearning for all departments.
- Deliver trainings to team members, measuring their success and optimizing for best results.
- Collaborate with department leaders to identify training needs and create results-oriented solutions.
- Create job aids, knowledge bases, eLearning, trainers’ guides, and reference materials as needed.
- Standardize our training infrastructure so that trainings are repeatable and easily administered.
- Assist in recruitment of new team members and support existing team members with questions.
- You will not currently have direct reports, however we are a growing company and this can change.
Requirements:
- Fluent in English with Professional Levels of Speaking and Writing.
- University Degree and/or Professional Certifications in Training, Education, or related fields.
- 5+ Years of Proven Experience in Independently Preparing and Delivering Training Programs.
- Experienced in Creating Development Plans and Pathways and Reporting and Ensuring Results.
Benefits:
- A fast-paced, fun and flexible working environment with enthusiastic team members.
- Top-Tier Benefits Including 12+ Days of Extra Paid Time Off (Flex Time) for Work-Life Balance.
- Fully Paid Private Medical Insurance and Life Insurance with VIVIR (no waiting for reimbursement!)
- Educational Support Program and Flexible Schedules to Accommodate your Personal Needs.
- Team-building activities including travel, adventures, and fun local celebrations.
- Free Parking, On-Site Cafeteria, Travel Benefits, Local Discounts, Career Opportunities, More.
- Conveniently located in Santa Elena, the nicest and safest area of San Salvador.
MORE INFORMATION ABOUT PARADISE!
Q: What is Paradise Solutions?
A: We are an e-commerce travel company, specializing in international adventure travel. We are not outsource, we sell our own products and services over the internet to the world, and work to make our customers dreams come true. We have our own in-house marketing, development, sales and customer experience teams. We have been bringing our special brand of awesomeness to El Salvador since 2015, but have been in operation abroad for over 18 years.
Q: What level of English do you require?
A: Advanced English.
Q: Are you a call center?
A: No. Like all e-commerce companies, we have a contact center as part of our operation, where we make our customers’ vacation dreams come true. We service our customers by phone, chat, email, WhatsApp and social media. We are NOT an outsource or third-party like a call center – we sell only our own products and services and service to our own customers.
Q: What is the Salary?
A: The salary will depend on your experience and qualifications. However, we pay above the industry average for all our positions.
Q: What schedule would I work?
A: We offer flexible schedules depending on your personal requirements. Generally, 5 day work-weeks with weekends off.
Q: Are you a call center?
A: No. Like all e-commerce companies, we have a contact center as part of our operation, where we make our customers’ vacation dreams come true. However this job is to be part of our Marketing team, it’s not a contact center position, and it is not outsource, you will work only marketing and selling our own products and services through various online platforms.
Q: Is this position remote?
A: No. We are seeking team-oriented, fun and passionate team members who want to thrive, learn and grow in a team environment. Our culture is important to us at Paradise, this isn’t just a job, it’s a family.
Q: Where are you Located?
A: We are conveniently located in Santa Elena, the nicest and safest area of San Salvador.
Senior Trainer
Training & DevelopmentIf you’re searching for your place in Paradise, our Senior Trainer vacancy may be the opportunity you’ve been waiting for! We’re on the lookout for an experienced trainer who’s a master at incorporating the concepts of fun and adventure in all the material they create and in every training they conduct. You’ll be in charge of everything training-related within the company, and ultimately, for the growth of the Training and Development Department!
If you take enormous pride in the success of your trainees and gain satisfaction from continuing to develop the skills of your teammates, your the senior trainer we’ve been looking for! Read on to find out more about this exciting opportunity….
What Would You Do?
- You will be in charge of all training activities for Paradise, including working with managers to create, deliver and standardize training programs and eLearning for all departments.
- Deliver trainings to team members, measuring their success and optimizing for best results.
- Collaborate with department leaders to identify training needs and create results-oriented solutions.
- Create job aids, knowledge bases, eLearning, trainers’ guides, and reference materials as needed.
- Standardize our training infrastructure so that trainings are repeatable and easily administered.
- Assist in recruitment of new team members and support existing team members with questions.
- You will not currently have direct reports, however we are a growing company and this can change.
Requirements:
- Fluent in English with Professional Levels of Speaking and Writing.
- University Degree and/or Professional Certifications in Training, Education, or related fields.
- 5+ Years of Proven Experience in Independently Preparing and Delivering Training Programs.
- Experienced in Creating Development Plans and Pathways and Reporting and Ensuring Results.
Benefits:
- A fast-paced, fun and flexible working environment with enthusiastic team members.
- Top-Tier Benefits Including 12+ Days of Extra Paid Time Off (Flex Time) for Work-Life Balance.
- Fully Paid Private Medical Insurance and Life Insurance with VIVIR (no waiting for reimbursement!)
- Educational Support Program and Flexible Schedules to Accommodate your Personal Needs.
- Team-building activities including travel, adventures, and fun local celebrations.
- Free Parking, On-Site Cafeteria, Travel Benefits, Local Discounts, Career Opportunities, More.
- Conveniently located in Santa Elena, the nicest and safest area of San Salvador.
MORE INFORMATION ABOUT PARADISE!
Q: What is Paradise Solutions?
A: We are an e-commerce travel company, specializing in international adventure travel. We are not outsource, we sell our own products and services over the internet to the world, and work to make our customers dreams come true. We have our own in-house marketing, development, sales and customer experience teams. We have been bringing our special brand of awesomeness to El Salvador since 2015, but have been in operation abroad for over 18 years.
Q: What level of English do you require?
A: Advanced English.
Q: Are you a call center?
A: No. Like all e-commerce companies, we have a contact center as part of our operation, where we make our customers’ vacation dreams come true. We service our customers by phone, chat, email, WhatsApp and social media. We are NOT an outsource or third-party like a call center – we sell only our own products and services and service to our own customers.
Q: What is the Salary?
A: The salary will depend on your experience and qualifications. However, we pay above the industry average for all our positions.
Q: What schedule would I work?
A: We offer flexible schedules depending on your personal requirements. Generally, 5 day work-weeks with weekends off.
Q: Are you a call center?
A: No. Like all e-commerce companies, we have a contact center as part of our operation, where we make our customers’ vacation dreams come true. However this job is to be part of our Marketing team, it’s not a contact center position, and it is not outsource, you will work only marketing and selling our own products and services through various online platforms.
Q: Is this position remote?
A: No. We are seeking team-oriented, fun and passionate team members who want to thrive, learn and grow in a team environment. Our culture is important to us at Paradise, this isn’t just a job, it’s a family.
Q: Where are you Located?
A: We are conveniently located in Santa Elena, the nicest and safest area of San Salvador.
Customer Experience Specialist
Customer ServiceIf you’ve been waiting for your opportunity to join us in Paradise, now’s your chance! We’re currently hiring and looking for talent to add to our incredible Customer Experience Team. If you think you belong here in Paradise, read on!
If you love the idea of helping happy customers plan their dream adventures, and are looking for something more than just a job – a fun family environment, a career path, and a job that you look forward to every day and want to stay at for the long term, you may have found your home in Paradise! Come feel the Paradise difference.
Job Responsibilities:
- Receive incoming contacts from customers via phone, chat, email, and WhatsApp.
- Match guests with their perfect vacation adventures and make their dreams come true.
- Assist customers with questions and recommendations about our travel adventures.
- Work with our travel partners to confirm reservations and notify guests of the details.
Requirements:
- Advanced English, spoken and written.
- University Degree, or University with at least 2 years of coursework completed.
- A passion for travel and a spirit of adventure. You love to make dreams come true.
Benefits:
- A fast-paced, fun and flexible working environment with enthusiastic team members.
- Engage happy and excited customers every day, helping them to live their dreams.
- Higher starting salary than call centers ($800.00) with uncapped monthly performance bonus.
- Work-Life balance with 40-hour work weeks, 12+ Days of Paid Time off, and flexibility.
- Top-Tier Benefits Including Fully Paid Private Medical Insurance and more.
- Educational Support Program and Flexible Schedules to Accommodate your Needs.
- Team-building activities including travel, adventures, and fun local celebrations.
- Free Parking, On-Site Cafeteria, Travel Benefits, Life Insurance, Local Discounts, Careers.
- Conveniently located in Santa Elena, the nicest and safest area of San Salvador.
More Information About Paradise!
Q: What level of English do you require?
A: Advanced English.
Q: What is the Salary of the position?
A: Starting salary is $800.00 per month, plus uncapped performance bonus. Salary increases with tenure and performance, with growth potential of up to $1100.00 per month plus bonus for top performers.
Q: Are you a call center?
A: No. Like all e-commerce companies, we have a contact center as part of our operation, where we make our customers’ vacation dreams come true. We service our customers by phone, chat, email, and social media. We are NOT an outsource or third-party like a call center – we sell only our own products and services and service to our own customers.
Q: Do you offer Growth Opportunities?
A: Yes. Customer Experience is a great place to become an expert in our products and services while working toward a career pathway in Paradise. We have a variety of other positions within the company, both within Customer Experience, such as Leads, Supervisors, Group Sales, Training and Quality Assurance, and other positions such as Digital Marketing, Social Media, Web Design, Web Development, Computer Programming, IT, Human Resources and Administration.
Q: Is this position remote?
A: No. We are seeking team-oriented, fun and passionate team members who want to thrive, learn and grow in a team environment. Our culture is important to us at Paradise, this isn’t just a job, it’s a family.
Q: Where are you Located?
A: We are conveniently located in Santa Elena, the nicest and safest area of San Salvador.
Hello There!
MarketingWe are really happy that you want to be part of Paradise! For the moment we don’t have opportunities available in our Marketing department but if you are a Full English and Adventure-Loving person you can send us your resume to [email protected] so you can be in our top list for future openings.
Hello There!
Web & ITWe are really happy that you want to be part of Paradise! For the moment we don’t have opportunities available in Web & IT but if you are a Full English and Adventure-Loving person you can send us your resume to [email protected] so you can be in our top list for future openings.